There are several reasons for not receiving your payment:
- The payment date hasn't arrived yet (For more info - see "When will I be paid?").
- Incorrect payment data or personal information.
- You didn't reach the minimum threshold (For more info - see "What is the minimum threshold").
- There is a problem with your payment processor (PayPal or Payoneer).
Before contacting us, please approve your account details with your payment service provider. If the problem still exist - do not hesitate contacting us.
Please notice that if your account is denied 3 times, you need to wait 30 days until we can try again.